Wei-ji is the Chinese ideogram of the word crisis, it is composed by the words danger and opportunity. In no other language it is so well condensed the meaning of the term.
The ability to communicate effectively has become a prerequisite for the manager. Particularly in controversial situations or during conflicts it is necessary to be able to strategically build your own messages, deliver it effectively, manage the confrontation. An adequate knowledge of verbal, non-verbal and paraverbal communication techniques is essential to build an effective relationship with stakeholders.
The training programs can be designed for the top management and the company spokespersons that could be involved in public events, meetings, or managing the relationships with specific categories of interlocutors.